NetResults Tracker: Knowledge Base Article ID 547

NetResults Tracker Knowledge Base Article

Firefox 69+ Support

Article ID	547
Article Type	Procedures / Documentation
Product	NetResults Tracker
Oldest Version	7.1.0
Newest Version	Latest Release
Publication Date	09/03/2019 11:11:06 AM
Last Updated	01/09/2020 12:07:53 PM

Warnings

None

Description

This article provides information about Tracker support of the Firefox web browser version 69 and newer (Firefox 72 is the latest release).

Firefox 69+ and Firefox ESR 68 are officially supported for use with NetResults Tracker.

For cloud customers (Tracker installed on NetResults' servers), no action needs to be taken.

For on-premises customers (Tracker installed on your servers) using version 7.1.0, users who are upgraded to Firefox 70 or newer will be unable to login. You can apply a patch (download, installation instructions) to add support for Firefox 70 and newer.

For on-premises customers (Tracker installed on your servers) using Firefox ESR with version 7.1.0, no action needs to be taken.

For on-premises customers (Tracker installed on your servers) using version 7.0.0 or older, please upgrade to the latest Tracker version to add support for Firefox 69+ as well as the latest Tracker features and fixes. Users who are upgraded to Firefox 69+ will not be able to login until Tracker is upgraded to the latest version.

Workaround

None

Support \| Sales	© 1997-2020 NetResults Corporation. All rights reserved.
NetResults Tracker: Web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal. NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or packaged software.