NetResults Tracker Knowledge Base Article
Google Chrome 59+ Support
Article ID  512
Article Type  Procedures / Documentation
Product  NetResults Tracker
Oldest Version  6.6.1
Newest Version  Latest Release
Publication Date  06/06/2017 09:59:39 AM
Last Updated  09/07/2017 02:12:43 PM
Warnings
None
Description
This article provides information about Tracker support of the Google Chrome browser version 59 and newer (Chrome 61 is the latest release).

Google Chrome version 59 or newer are officially supported for use with NetResults Tracker.

For cloud customers (Tracker installed on NetResults' servers) no action needs to be taken.

For on-premises customers (Tracker installed on your servers) using version 6.7.4, no action needs to be taken.

For on-premises customers using versions 6.7.0 - 6.7.3, you must upgrade to the latest Tracker version for the latest Chrome releases as well as the latest Tracker features and fixes. Users who are upgraded to Chrome 60 or newer will not be able to login until Tracker is upgraded.

For on-premises customers using version 6.6.1, you must upgrade to the latest Tracker version to add support for Chrome 59 or newer. An upgrade to the latest Tracker version will also add support for the latest versions of Firefox, IE 11, Edge, Safari 8, Safari 9, Java 7, Java 8, Windows 2012, Windows 2012 R2, SQL Server 2014, SQL Server 2016 and more.

For on-premises customers using Tracker version 6.6.0 and prior, Chrome is not a supported browser. Please upgrade to the latest Tracker version so that Chrome users can access your Tracker installation. An upgrade to the latest Tracker version will also add support for the latest versions of Firefox, IE 11, Edge, Safari 8, Safari 9, Java 7, Java 8, Windows 2012, Windows 2012 R2, SQL Server 2014, SQL Server 2016 and more.

Workaround
None