NetResults Tracker: Knowledge Base Article ID 482

NetResults Tracker Knowledge Base Article

When I try to access my trial, I get "Workgroup Blocked." Why?

Article ID	482
Article Type	FAQ
Product	NetResults Tracker
Oldest Version	Latest Release
Newest Version	Latest Release
Publication Date	03/25/2015 12:31:14 PM
Last Updated	04/15/2015 10:48:15 AM

Warnings

None

Description

If you see the message "Workgroup Blocked. This workgroup is currently blocked...", your 30 day trial period may have expired. If your 30 day trial period has not expired, this message might be displayed because NetResults is performing maintenance on your Personal Live Trial workgroup. Try to access this workgroup again in 10-15 minutes. If you still receive the error, please contact NetResults Technical Support.

Workaround

None

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NetResults Tracker: Web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal. NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or packaged software.