NetResults Tracker: Knowledge Base Article ID 165

NetResults Tracker Knowledge Base Article

Modifying or Removing the user "nrsupport" from trial or hosted database

Article ID	165
Article Type	FAQ
Product	NetResults Tracker Online
Oldest Version	Latest Release
Newest Version	Latest Release
Publication Date	05/13/2005 11:39:54 AM
Last Updated	04/15/2015 10:47:09 AM

Warnings

None

Description

This article provides information about modifying or removing the user "nrsupport" from a Personal Live Trial or NetResults Tracker Online (NRTO) database.

The user "nrsupport" is reserved for use by NetResults Technical Support for troubleshooting or other Administrative purposes. Please do not modify or remove this user, otherwise, you will not be able to receive support for your Personal Live Trial or NetResults Tracker Online database.

Workaround

None

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NetResults Tracker: Web-based collaboration software for bug tracking, defect tracking, issue tracking, change management, workflow management, process management, knowledge base, help desk, and automated support portal. NetResults Tracker is available as a hosted solution (Software-as-a-Service (SaaS)) or packaged software.